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Find the solution online
Search engines: query web pages and USENET archives.
Special GNU/Linux help websites
Notes:
Google newsgroups search is currently the most promising search. Try searching for the exact error message you're getting, or describe what you're trying to do. Try the same query on WWW and on newsgroups.
MARC (Mailing list ARChives) is a nice searchable repository of mailing lists that pertain to many GNU/Linux topics.